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QUICK GLANCE

Client

The customer is a leading credit union in North America with a rich history spanning 70 years. Its product portfolio includes various loans and savings related offerings.

Challenge

Upgrade of Core Banking System was below par transactions and banking
operations were taking too long DR not setup as per regulatory norms.

Solution

Reconfiguration and performance tuning of IBM POWER server and storage, Oracle DB and WebLogic.

Results
  • EOD batch job time reduced from 75 hours to 1.5 hours.
  • Batch upload time improved from 210 minutes to 4 minutes.
  • CBS go-live date was improved by 15 days.
  • DR set-up as per regulatory compliance.

A LEADING CREDIT UNION IN NORTH AMERICA ENTRUSTS TRANSLAB TECHNOLOGIES TO STREAMLINE THEIR CORE BANKING SYSTEM

Synopsis

The customer had upgraded their Core Banking System (CBS). However, the performance of the upgraded system was inadequate. During migration to new IBM POWER systems running Oracle FLEXCUBE, EOD batch jobs took 75 hours to complete. As a result, the go-live date was delayed by 1 month. Moreover, DR implementation did not meet regulatory norms.

Translab Technologies was brought in as a consultant at this stage to redress the situation. Translab worked closely with the bank’s IT team to tune their Core Banking System’s performance as well as reconfigure their DR site as per regulations.

The solutions delivered by Translab helped the customer to achieve major efficiency in their batch jobs that included reducing the batch upload time from 210 minutes to 4 minutes. Translab also set up the DR as per the regulatory mandate. Translab was able to cut down the delay for Bank to go-live by half a month.

Industry Scenario

The financial industry in Trinidad and Tobago is well capitalised and healthy. Due to low interest rates, the credit sector is booming in Trinidad & Tobago. It has very few non-performing loans. This is mainly due to the proper governance by Central Bank of Trinidad and Tobago (CBTT), who defines monetary policy and regulates the operations of financial institutions. They introduced a mandate to all financial institutes to comply with International Financial Reporting Standard 9 (IFRS 9). This is a new regulation intended to tighten the accounting of funds by members in cooperatives. This requires a lot of investment on IT infrastructure to meet the volume of daily transactions that are happening.

Challenge

In order to meet the stringent regulations, the customer had deployed Oracle FLEXCUBE Core Banking solution running on IBM POWER hardware.

However, deployment did not go as planned as they ran into performance issues. The storage array was the bottleneck. Batch upload took 3.5 hours to complete. It took another 75 hours to complete the batch processing. DR setup did not meet required RTO/RPO criteria. The bank had to postpone the go-live date of their CBS by a month, so that it could resolve their IT issues.

Solution

Translab Technologies’ banking consultants analysed the CBS infrastructure and identified that the storage array was not configured correctly to the meet the performance demands. A performance pool was set up through a combination of SSDs and high speed HDDs. Oracle DB queries were also reconfigured to prevent I/O bottleneck. On the DR front, to meet the RTO/RPO target, the DB log file size was optimised and bandwidth utilisation was improved.

Translab Technologies reconfigured their entire CBS systems and entered a contract to manage those system to ensure smooth banking operations.

Results

The business value delivered by Translab can be gauged from the following results.

  • Slow database queries were optimised
  • EOD batch job time reduced from 75 hours to 1.5 hours.
  • Batch upload time improved from 210 minutes to 4 minutes.
  • CBS go-live date was improved by 15 days
  • DR set-up as per regulatory compliance